Privacy Policy

Privacy Policy
MBX SA, Pty Ltd (Mediabox South Africa)
Effective Date: [Insert Date]

1. Introduction

MBX SA, Pty Ltd ("Mediabox South Africa", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our products, services, and website.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and mailing address.
  • Technical Information: IP address, device information, browser type, and usage statistics.
  • Transactional Data: Purchase history, payment details (processed securely by third-party providers).
  • Marketing and Communication Data: Preferences, feedback, and survey responses.

3. How We Collect Your Data

We collect your data through:

  • Direct interactions (e.g., when you contact us or register an account).
  • Automated technologies (e.g., cookies and analytics tools when you visit our website).
  • Third-party sources (e.g., social media, payment providers, business partners).

4. How We Use Your Data

We use your personal information for the following purposes:

  • To provide and improve our products and services.
  • To process transactions and manage customer support inquiries.
  • To comply with legal and regulatory obligations.
  • To send marketing communications (only with your consent).
  • To enhance website security and user experience.

5. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service providers and partners who assist in delivering our services (e.g., payment processors, hosting services).
  • Regulatory authorities if required by law.
  • Business affiliates and trusted third parties under confidentiality agreements.

6. International Data Transfers

We may transfer your personal data to locations outside your country, ensuring compliance with relevant data protection laws (e.g., GDPR, POPIA).

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. While we strive for security, no online transmission is 100% secure.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with a data protection authority.

9. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect functionality.

10. Retention of Data

We retain your personal data only as long as necessary for legal, business, and operational purposes.

11. Contact Us

For privacy inquiries or to exercise your rights, please contact us at:
Email: shop@mediabox.co.za

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

By using our services, you acknowledge that you have read and understood this Privacy Policy.